IG Markets has been confirmed as the largest single provider of CFD accounts in the UK, in a report by specialist research agency Investment Trends.
The 2009 survey revealed more CFD users trade directly with us than any other provider, with one in three holding a direct account with us.
Investment Trends
The research revealed we were rated joint top in overall client satisfaction, while also coming top for several other performance areas. This recognition reflects our commitment to delivering an outstanding service, value for money and innovation, as well as our continuous efforts to extend and improve our range of products and educational resources for our clients.
In overall customer satisfaction we came first for:
- Reliability and performance of trading platform
- Cutting-edge charting package
- Efficiency of taking trades
- Exceptional staff knowledge
- Consistency of filling trades at price quoted
- Outstanding mobile dealing platform
- Excellent telephone service from dealing desk
- Superior reporting of positions and transactions
- Direct market access
- Ease of opening an account
We also rated highly in the following areas: value for money, range of order types, customer service, range of trading tools, spreads, commissions, range of markets and education.