IG Markets has been confirmed as the largest single provider of CFD accounts in the UK, in a report by specialist research agency Investment Trends.
The 2010 survey revealed more CFD users trade directly with us than any other provider, with over 30% holding a direct account with us.
Investment Trends
The research revealed we were rated first in overall client satisfaction, also coming top for several other performance areas. This recognition reflects our commitment to delivering an outstanding service, value for money and innovation, as well as our continuous efforts to extend and improve our range of products and educational resources for our clients.
In overall customer satisfaction we came first for:
- Reliability and performance of trading platform
- Quality of our charting package
- Efficiency of taking trades
- Range of order types
- Customer service
- Staff knowledge
- Range of trading tools
- Telephone service from dealing desk
- Reporting of positions and transactions
- Educational materials
We also rated highly on value for money, narrow spreads, low commission, ease of opening an account and our mobile trading offering, among others.